We have probably all received cold calls from fraudsters trying to take money from us whether it's "Windows support" or someone claiming to be from our bank having detected a treat to our security.
These callers try to build our trust and can be very plausible. The take five campaign aims to encourage to "take five" minutes to think before acting on a cold call. The five key points are:
Never share your security details, legitimate organisations will never ask for them.
Don't assume everyone is genuine.
Don't feel pressured.
Listen to your instincts.
Stay in control.
This short video illustrates the principle of Stop, take a moment and think.